Information That You Give Us
We collect personal information from you when you submit it to us through the Site. This information may include, for example, your name, email address, mailing address, billing address, and telephone number. We may combine the information we collect from you with information we receive about you from other sources, such as address update services.
In some jurisdictions, individuals may have the right to opt-in or withdraw consent for certain uses. If you reside in such jurisdictions, you may have additional rights which are detailed below under the heading “Your Privacy Rights”
Information We Collect Automatically
When you visit the Site, we and our service providers may collect certain information from you, including your Internet Protocol (IP) address, MAC address, browser type, operating system, device-identifying information, the specific web pages visited during your connection, and the domain name from which you accessed the Site. In addition, we may collect information about your browsing behavior, such as the date and time you visit the Site, the areas or pages of the Site that you visit, the amount of time you spend viewing the Site, the number of times you return to the Site and other clickstream data. We may also use non-personal or aggregated information for statistical analysis, research, and other purposes.
Use of Information
If you sign up for our mailing list, we will send you informational emails about offers of services. At any time, you can ‘unsubscribe’ yourself from our email list simply by clicking the ‘unsubscribe’ button.
If you do not wish to receive communications from us, you can opt-out of receiving these communications by following the instructions contained in the messages you receive. Even if you opt-out of receiving these messages, we reserve the right to send you certain communications relating to the services we provide, and we may send you service announcements and administrative messages. We do not offer you the opportunity to opt-out of receiving those communications.
Disclosure of Information
Please note that if you voluntarily submit any personal information for posting on the Site, such as a comment or a blog post, the information becomes publicly available and can be collected and used by others, so you should use care before posting information about yourself online.
Your Privacy Rights
We respect your privacy rights to access and correct, rectify or erase your personal information, restrict the way your information is processed, object to the processing, or withdraw your consent at any time, if we are processing your personal information on the basis of consent. You may exercise your rights, subject to applicable laws, by contacting us using the contact information detailed in the “Contact Us” section below.
Please note that we may need to retain your personal data for legally permitted purposes and this will be explained to you if necessary.
Retention of Personal Information
Personal information that we collect, access or process will be retained only as long as necessary for the fulfillment of the purposes for which it was collected, unless otherwise provided in agreements between you and Leap or as required or authorized by law. Personal information that is no longer required to fulfill the identified purposes will be destroyed, erased or made de-identified.
We maintain reasonable and appropriate measures designed to maintain information we collect in a secure manner. We have taken certain physical, electronic, and administrative steps to safeguard and secure the information we collect from visitors to the Site. Even though we follow reasonable procedures to try to protect the information in our possession, no security system is perfect and we cannot promise, and you should not expect, that your information will be secure in all circumstances.
The Site is not directed to children, nor do we knowingly collect any personal information from children under the age of thirteen without verifiable parental consent. If you believe that a child has provided personal information to us, please contact us promptly as described below, and we will endeavor to investigate and delete such information from our systems.
Third Party Websites
Your California Privacy Rights
California law permits certain website viewers who are California residents to request certain information about our disclosure of personal information to third parties for their own direct marketing purposes during the preceding calendar year. This request is free and may be made once a year. To make such a request, please write to us at the following address:
47 Thorndike St, Suite B1-1
Cambridge, MA, 02141
ATTN: California Privacy Info.
Visitors from Outside the United States—Cross-Border Transfer
We comply with applicable laws on the transfer of personal information between countries and we implement safeguards and legally recognized measures that adequately protect your personal information.
Right to Lodge Complaints
We are transparent about the ways in which we collect and use personal information, and welcome your questions and concerns. If you have any concerns or complaints about the way we handle your personal information, please contact us as described below. To the extent you believe we have not addressed your concerns or otherwise choose to do so, you have the right to lodge a complaint with a supervisory authority in the country where you reside and/or the United States. You may contact the US Federal Trade Commission regarding your concerns. For more information, please see https://www.ftc.gov/faq/consumer-protection/submit-consumer-complaint-ftc.
You also have the right to lodge a complaint with a data protection authority in your country of residence (all EU/EEA Data Protection Authorities’ contact details may be found here).
If we need, or are required, to contact you concerning any event that involves your information, we may do so by email, telephone, or mail.