Senior Manager IT


  • Help Leap Tx bring innovative medical therapeutics to patients by designing and implementing Information Technology solutions.

  • Establish the IT organization for Leap Tx; opportunity for advancement for the qualified and successful candidate.

  • Leap Tx uses traditional information technology services and service providers.

  • Primary responsibilities include day-to-day management activities of the as-is IT environment, as well as envisioning and driving the creation of future-state IT needs.

  • Focus on biopharmaceutical industry skills, including compliance, research, and clinical development type business solutions.

  • Initially an individual contributor role

  • During and post-COVID times, the successful candidate will have some flexibility of working in the office and remotely

  • Reports to the Senior Director of Administration

  • Compensation package commensurate with experience and education.


Primary Responsibilities

Technology, Services & Support

  • Plan and implement additions, deletions, and major changes to supporting information technology infrastructure, client, server, and services

  • Assist management in establishing upgrade path for all technology including basic requirements budgeting

  • Be the coordinating point for support of all outsourced IT services, including the establishment and management of these

Business Solutions

  • Facilitate gathering business requirements for Information Technology solution needs

  • Provide technical and functional support for compliance activities such as GxP, Part 11, SOX, and other agency requirements

  • Recognize creation, improvement, and expansion needs for information system solutions to support business objectives

Role-Specific Competencies & Skills

Education & Experience

  • Bachelor’s degree in technical field of study, such as a CS, CIS, MIS, IT Security, IT Infrastructure Management, or similar

  • 2-4 years’ experience in biopharmaceutical industry (i.e. understanding of compliance challenges in

this industry)


  • 5 or more years’ experience as an IT professional

  • Experience with GxP CSV, SOX, and other compliance factors affecting biopharma companies Technology

  • Experience and certifications with Microsoft technology services, specifically MS SharePoint, MS Office 365, MS Teams, and other

  • Experience establishing network and security solutions (infrastructure networking, storage, VPN’s,

firewalls, WiFI Access Points, VOIP, client/server/services antivirus protection, and other) Services & Support

  • Managing outsourced IT services (desktop support, SharePoint & email services, VOIP, other)

  • Desktop support, configuration, and management


Additional Desired Competencies/Experience

Education & Experience

  • Minor or experience in biology, genetics, genomics, medical/clinical or related studies. Business Solutions

  • Software as a Service (SaaS) Vendor assessments (e.g. Quality Audits)

  • Business administration, or business systems (e.g. ERP) experience

  • Road mapping technology and business solutions

  • PMP – IT project, program, and portfolio management experience

  • ITIL/Services-Based support models, LEAN/other improvement models


Career Path Competencies & Professional Qualities


  • Strong written and verbal skills

  • Able to voice IT and business concerns in meetings in a productive way

  • Gathers and disseminates information to coworkers and management alike, and in a timely and thorough manner

  • Handles difficult personnel situations directly and discretely, and involves HR/management when necessary


  • Serves as focal point for IT related matters company-wide

  • Oversees performance and capacity of existing IT services, understanding growth and change requirements affecting delivery of services

  • Documents service levels and manages appropriate goals for services

  • Assists in budgeting exercises for IT services Leadership & Teamwork

  • Constructively challenges coworkers and management to deliver on agreed activities, leading by example or by facilitating activities when possible

  • Brings specific expertise to the team supporting overall business goals

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